Questionsyoumighthave.

Aeora is for adults, 18 and over. You don't need to know what to say or what you're looking for. You can begin wherever you are.

Join the waitlist. We'll reach out when it's time to choose a therapist and ask for a time.

Yes, when it's the right fit for you. Your first four sessions with a supervised trainee therapist are free, and a free session doesn't need a card or any payment. We ask a few gentle questions when you join, so we can suggest the right support.

You can choose what comes next.

Each independent therapist sets their own rate, and you'll see it on their profile before you book.

They're master's psychology students at the start of their careers, each guided by a supervisor. If a different kind of support would suit you better, we'll gently say so.

Every trainee therapist works with an experienced supervisor. They guide the work and are alerted if a client may need extra support. Your care is held by more than one person.

We check the qualifications of independent therapists. Clinical psychologists are also checked against their RCI registration, and counseling psychologists share their NCAHP registration number. Trainee therapists share their academic documents and identity details, and each has a supervisor.

Supervised trainee therapists are master's psychology students in training, each guided by a supervisor. Independent therapists are counseling and clinical psychologists in their own practice. Either can be right for you, and some people work with both.

Yes. You choose who you'd like to meet and ask for a time. They have 24 hours to reply.

With independent therapists you choose who to book each time. With a supervised trainee therapist you stay with the same person for your four free sessions, so there's time to feel at ease. If a session didn't feel right, tell us when you rate it and you can switch sooner.

No. The therapists on Aeora are counseling and clinical psychologists and supervised trainee therapists, and they don't prescribe medication. If you think you might need it, a doctor or psychiatrist can assess that, and your therapist can talk it through with you.

Sessions happen in a private video room on Aeora, in your browser, so there's nothing to download. Once a session is confirmed, you both get a link to join.

60 minutes.

Yes. Your sessions are end-to-end encrypted, and the video and audio are never recorded or stored.

The video and audio are never recorded. Your therapist keeps short private notes, as therapists do.

English and Hindi, and many therapists offer more, such as Punjabi and Marathi. Each therapist lists their languages on their profile.

For a paid session you can cancel or reschedule free of charge up to 12 hours before. Between 12 and 6 hours before you get half your payment back, and under 6 hours there's no refund. A free session can be cancelled at any time.

You get a full refund, or you can rebook. For a free session you can rebook with the same trainee therapist.

Rejoin with the same link.

Aeora isn't an emergency service. If you need to talk to someone right now, Tele-MANAS is free on 14416. If your sessions suggest you need more support, we'll help you find the right person.

Aeora is for adults, so no parent or guardian is involved, and what you share is yours. The limits of confidentiality are explained in the consent form you sign when you join.

Write to aeora.admin@gmail.com.

Aeora is a platform, not an employer. You practise independently, you set your own rate, and you choose which requests to accept.

Aeora keeps a commission on each session, shown in full before you accept your first request.

Counseling psychologists share their qualifications, an identity document and their NCAHP registration number, or tell us where their registration stands. Clinical psychologists share their qualifications, an identity document and their RCI registration number.

Yes. You set your own rate, and clients see it on your profile before they book.

It's optional and open to psychologists with three or more years of experience. After each session you acknowledge the trainee's report, and each month you complete a short feedback form. You can supervise up to five trainees at a time, and you set your own per-session rate.

Scheduling, payments and a private video room. Sessions are 60 minutes and open in the browser, with nothing for you or your client to download.

Clients can cancel or reschedule free of charge up to 12 hours before their session.

Aeora is for second-year master's psychology students.

₹3,000.

Sessions with trainee therapists are free for clients, and trainees aren't paid at the start.

Pick someone listed on Aeora, or bring your own, such as a professor, who is verified through their organisation email. Each supervisor has 24 hours to reply. If they decline or don't reply, you can ask again or choose another.

Yes. Your whole caseload moves to your new supervisor.

Up to five at a time.

After every session you're asked whether the client may be at risk. If you say yes, your supervisor is told, and the client is gently connected with more support. You pause your own handling of the case until it has been reviewed.

No. Aeora is a platform, not an employer.

Your details, your degree documents and an identity document. Our team reviews them by hand.